Welcome to Ayna! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ayna mobile application and services (the "Service").
1. Information We Collect
1.1 Personal Information You Provide
Account Information:
- Name
- Age
- Gender
- Email address (from Google/Apple Sign-In)
- Authentication credentials
Photos and Media:
- Selfies and photos you upload for AI image generation
- Generated vision board images
- Profile photos
Goal and Progress Data:
- Goals you create
- Goal categories and descriptions
- Progress notes and updates
- Affirmations and personalized content
Communication:
- Messages sent through Contact Us
- Support requests and feedback
- Email correspondence
1.2 Automatically Collected Information
Usage Data:
- App usage statistics and patterns
- Features accessed and time spent
- Goals created and images generated
- Interaction with generated content
Device Information:
- Device type and model
- Operating system version
- Unique device identifiers
- App version
Technical Data:
- IP address (anonymized)
- Crash reports and error logs
- Performance metrics
- Analytics data
1.3 Information from Third Parties
Authentication Providers:
- Basic profile information from Google or Apple when you use Sign-In
- Email address and authentication tokens
Payment Information:
- Subscription status and transaction IDs (processed by Apple/Google, not stored by us)
2. How We Use Your Information
We use your information to:
2.1 Provide the Service
- Generate personalized AI images based on your photos and goals
- Create and maintain your vision board
- Store and organize your generated content
- Process your goals and track progress
- Send motivational notifications and reminders
2.2 Improve the Service
- Analyze usage patterns to enhance user experience
- Develop new features and functionality
- Optimize AI model performance
- Fix bugs and technical issues
- Conduct research and analytics
2.3 Communicate with You
- Send important service updates and notifications
- Respond to your support requests and feedback
- Provide customer service
- Send subscription and payment confirmations
2.4 Legal and Security
- Comply with legal obligations
- Enforce our Terms of Use
- Protect against fraud and abuse
- Ensure security and integrity of the Service
2.5 Marketing (with consent)
- Send promotional materials and updates (you may opt out)
- Personalize your experience
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
3.1 Service Providers
We use trusted third-party service providers to help us operate the Service:
Firebase (Google):
- Authentication and user management
- Database storage (Firestore)
- Cloud storage for photos and images
- Analytics and crash reporting
AI Service Providers:
- Image generation APIs (your photos are processed to generate images)
- Photos are used solely for this purpose and are not retained by AI providers
Apple/Google:
- Payment processing and subscription management
- Authentication services
3.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations, court orders, or subpoenas
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Enforce our Terms of Use
3.3 Business Transfers
If Ayna is acquired, merged, or undergoes a business transaction, your information may be transferred as part of that transaction. You will be notified of any such change.
3.4 With Your Consent
We may share your information with third parties when you explicitly consent.
4. AI and Image Processing
4.1 How AI Works
- Your uploaded photos are processed by AI models to generate personalized images
- AI analyzes your facial features to create realistic representations
- Generated images depict you achieving your stated goals
4.2 Photo Security
- Your original photos are securely stored in Firebase Cloud Storage
- Photos are encrypted in transit and at rest
- Access is restricted to authorized systems only
4.3 AI Provider Data Use
- AI providers process your photos solely to generate images
- Photos are not stored, retained, or used for training by AI providers
- Processing is done in accordance with strict data protection standards
4.4 Generated Images
- All generated images are stored securely in your account
- You control access to your generated images
- Images are not shared publicly without your consent
5. Data Security
We implement robust security measures to protect your information:
5.1 Encryption
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted in Firebase Cloud Storage
- Authentication tokens are securely stored
5.2 Access Controls
- Strict access controls limit who can access your data
- Employee access is logged and monitored
- Multi-factor authentication for internal systems
5.3 Security Monitoring
- Continuous monitoring for security threats
- Regular security audits and updates
- Incident response procedures
5.4 No Absolute Security
While we use industry-standard security measures, no system is 100% secure. You are responsible for maintaining the security of your account credentials.
6. Your Privacy Rights
6.1 Access and Control
You have the right to:
- Access: View all personal data we have about you
- Update: Modify your profile information in the app
- Delete: Request deletion of your account and data
- Export: Request a copy of your data in portable format
6.2 Communication Preferences
- Opt-Out: Disable marketing emails (service emails still apply)
- Notifications: Control notification preferences in app settings
- Do Not Track: We honor Do Not Track browser signals
6.3 California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of data "sale" (we don't sell data)
- Right to non-discrimination for exercising privacy rights
6.4 European Privacy Rights (GDPR)
EU residents have additional rights:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
6.5 Exercising Your Rights
To exercise any of these rights:
- Use the "Delete Account" feature in the app
- Contact us at joinayna@gmail.com
- Use the Contact Us form in the app
We will respond to requests within 30 days.
7. Data Retention
7.1 Active Accounts
- We retain your data for as long as your account is active
- Data is necessary to provide the Service and improve your experience
7.2 Account Deletion
When you delete your account:
- Personal information is deleted within 30 days
- Some data may be retained longer for legal compliance (e.g., transaction records)
- Aggregated, anonymized data may be retained for analytics
7.3 Backup Retention
- Backups containing your data are retained for 90 days
- After 90 days, data is permanently deleted from backups
8. Children's Privacy
Ayna is not intended for children under 13. We do not knowingly collect personal information from children under 13.
- If you are under 13: Do not use the Service or provide any personal information.
- If you are a parent: If you believe your child under 13 has provided us with personal information, please contact us immediately, and we will delete that information.
- Age 13-17: If you are between 13 and 17, you may only use the Service with parental or guardian consent.
9. International Data Transfers
9.1 Data Location
Your information may be transferred to and stored on servers located in different countries, including the United States.
9.2 Data Protection
We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws (e.g., GDPR, CCPA).
9.3 Consent
By using the Service, you consent to the transfer of your information to countries outside your country of residence.
10. Cookies and Tracking
10.1 What We Use
- Analytics: Firebase Analytics to understand app usage
- Crash Reporting: To identify and fix bugs
- Authentication: Cookies for secure sign-in
10.2 Your Choices
- You can limit analytics tracking in your device settings
- Disabling tracking may affect app functionality
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing them with personal information.
12. Changes to This Privacy Policy
12.1 Updates
- We may update this Privacy Policy from time to time
- Changes will be posted in the app with an updated "Last Updated" date
- Material changes will be communicated via email or in-app notification
12.2 Continued Use
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
13. California "Shine the Light" Law
California residents may request information about disclosures of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
14. Nevada Privacy Rights
Nevada residents may opt-out of the sale of personal information. We do not sell personal information as defined by Nevada law.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:
General Inquiries:
- Email: joinayna@gmail.com
- In-App: Profile → Contact Us
16. Your Consent
By using Ayna, you consent to this Privacy Policy and agree to its terms.
Summary: We respect your privacy. We collect only what's necessary to provide an excellent service, we protect your data with strong security measures, and we give you control over your information. Your photos and generated images are yours, and we never sell your data.